Gambling can be entertaining, but losing control over it can quickly become harmful. Recognizing the warning signs—whether in yourself or someone close to you—is the first step toward getting help. Australia offers confidential, free support services available 24/7.
Spotting the problem
Problem gambling often develops gradually. Common early signs include spending more time or money than intended, thinking about gambling constantly, or feeling restless when not gambling. Financial red flags include borrowing money to gamble, chasing losses, or hiding gambling activity from family. Emotional indicators such as using gambling to escape stress, mood swings after losses, or disrupted sleep are also important to recognize.
When to reach out
There’s no shame in seeking help. If gambling is affecting your finances, relationships, work, or mental health—or if you’re worried about someone else—professional counselling can make a real difference. Many people find support transforms their situation within weeks.
The national helpline
Call 1800 858 858 for free, confidential counselling and information. Trained advisors are available 24 hours a day, seven days a week. They can discuss your concerns, help you understand your gambling patterns, and connect you with local services tailored to your state or territory.
Taking control yourself
If you want to exclude yourself from all licensed online and phone gambling services across Australia, BetStop is a free government service that works nationally. You can register for a minimum of three months up to a lifetime, using just your mobile phone, email, and either a driver’s licence or Medicare card. Supporters can be nominated to help you stay on track during your exclusion period.
Local services in your state
Each state and territory runs its own support network. In Victoria, Gambler’s Help provides free counselling, financial advice, and support groups across more than 100 locations. New South Wales offers multilingual services. South Australia, Queensland, and other states all have dedicated harm-reduction teams. When you call the national helpline, they’ll direct you to whatever services operate where you live.
Support for friends and family
Gambling problems don’t affect only the person gambling—they ripple through families and friendships. If someone you care about is struggling, professional advisors can help you understand the situation and work together toward recovery. Many people find that family support is crucial to lasting change.
Sources:
- Gambling Help Online – Lifeline
- Gambler’s Help Victoria
- BetStop – National Self-Exclusion Register
- Department of Social Services – Gambling Support Services
- Australian Communications and Media Authority – ACMA